Student & Family Services Coordinator

Date Posted	October 27, 2026
Industry	K-12: Charter Schools
Certification Needed
Job Status	Not Specified
Salary	Not Specified

Description:

Camino Nuevo Charter Academy (CNCA) is a community of high-performing public schools that utilizes a comprehensive approach to prepare students from preschool through high school for success in college and in life. We integrate academic rigor, community, family, and wellness to empower students to thrive in a culturally connected and changing world. Founded in 2000, Camino Nuevo Charter Academy students represent the neighborhood of MacArthur Park west of downtown Los Angeles, a community that is one of the most under-resourced and densely populated neighborhoods in Los Angeles. Currently, CNCA has six campuses that serve approximately 3,500 students from TK through 12th grade.

Organizational Mindsets

We believe that every individual who works at Camino Nuevo Charter Academy must embody key mindsets.

• Commitment to and belief in CNCA’s mission and vision
• Belief in and embodiment of the CNCA Anchors in all aspects of the work
• Commitment to the vision of a progressive, socially-just education and is able to inspire others towards that vision
• Solution orientation and belief in supporting others to be the same
• Commitment to an asset-based, capacity-building approach
• Commitment to equity, diversity and inclusion
• Strong self-awareness and ability to reflect
• Ability to take ownership in the day-to-day and overall success of the organization

CNCA Anchors

• EXCELLENCE: We prepare our students to be social justice centered community members who are prepared for college, career, and/or technical pathways through outstanding education. We support staff in all positions to reach their highest levels of professional growth and development.
• EQUITY: We recognize, value, and support the individuality and experiences of all students and employees. To advance and achieve just outcomes, we respond to and meet their unique emotional, psychological, social, and learning needs.
• COMMUNITY: We are committed to our community’s joy and diversity and celebrate the richness of the cultural and environmental contexts in which our students and families live.
• INNOVATION: We continuously learn, are curious, and implement new ideas, perspectives, and evidence-based methods in our work.
• JOY: We embrace high expectations while fostering curiosity, passion and a love of learning. By honoring the strengths and unique gifts of our students, families, and educators, we create communities where growth and celebration go hand in hand.
• BELONGING: We cultivate a culture in which all Camino students, staff, parents, and stakeholders feel welcomed, heard, included, respected, and appreciated.

The Opportunity

Under the supervision of the Principal, the Student & Family Services Coordinator will provide an essential role of building a “parents as partners” culture. This role will involve coordination and facilitation of the parent program as well as a comprehensive student support program. Through these elements, this role will provide additional support for academic achievement and help build a positive school culture while incorporating the necessary elements of parent involvement and engagement. The role of this coordinator is to work with organization leaders, site administration, teachers, and parents to do what is necessary for every student to experience success at school.

Responsibilities

Essential Functions

• Contribute to positive school culture by developing strong relationships with CNCA students, families and staff
• Create a welcoming school environment for all visitors, students, families and staff
• Build relationships with the community and motivate families to engage with and/or join CNCA
• Serve as a liaison to community organizations and outside partnerships
• Coordinate and facilitate a parent program, as well as, a comprehensive student support program at one or more locations as required
• Plan and implement a comprehensive new student-training program for new students and families
• Cultivate and oversee school’s parent volunteer program, tracking hours, events, and participation in school
• Achieve dashboard goals for parent engagement in the school by working closely with all school and community partnership organizations
• Coordinate and facilitate, when appropriate, a comprehensive parent education program that includes opportunities to engage in workshops on college knowledge, academics, physical health, mental health, and personal issues such as finances, immigration, and housing
• Coordinate a comprehensive student support infrastructure in conjunction with the coordinated support team
• Coordinate outside partnerships for families and students with community partnerships, including but not limited to: Didi Hirsch, LACDC, NCLR, Baja Medical Clinic, Big Brothers/Big Sisters, SPARK, Children’s Institute, ABL, Natural History Museum, YOLA and others
• Plan and implement ongoing engagement meetings for parents and site leadership, including monthly parent coffees, weekly parent forums, and other opportunities
• Support planning and implementation of opportunities for parent participation in events on campus including Open House, Back to School Night, parent conferences, and other site-specific events
• Coordinate all communication with families including publishing a weekly bilingual newsletter, sending robo-calls, and other forms of communication
• Serve as a facilitator for parent and school community concerns and issues and report these back to site leadership in a timely, problem-solving manner
• Conduct outreach to engage parents in their child’s education
• Develop, implement and monitor programs related to student achievement and school culture including the instructional program (i.e. manage family contracts, coordinate parent workshops, coordinate summer school, participate in CST meetings, etc.)
• Embrace the responsibility of ensuring that students from our low-income, primarily immigrant, linguistically diverse community can succeed
• Participate in the Site Based Council
• Travel to multiple locations as needed in support of the role or on behalf of the school
• Provide translation as needed
• Other duties as assigned.

NON-DISCRIMINATION STATEMENT

Camino Nuevo Charter Academy (CNCA) prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, military status or association with a person or a group with one or more of these actual or perceived characteristics. Camino Nuevo Charter Academy requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.

Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to Margarita Domingo, Vice President of Human Resources. She can be reached at (213) 417-3410 or by mail at 3

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